Massachusetts Health Insurance Resources
Division of Insurance
Phone: 617-521-7794 or 877-563-4467
Email: [email protected]
The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products.
Executive Office of Elder Affairs
Phone: 800-243-4636
Promotes independence, empowerment, and well-being of older people, individuals with disabilities, and their families.
Health Connector
Phone: 877-MA-ENROLL
The Health Connector is a state-based health insurance Marketplace that makes shopping for affordable health and dental coverage easier for Massachusetts individuals, families, and small businesses.
Health Connector for Business
Phone: 888-813-9220
Enter some basic information about your company and your employees to start shopping for health insurance.
MassHealth (Massachusetts’ Medicaid Agency)
Phone: 800-841-2900
MassHealth In Massachusetts, Medicaid and the Children’s Health Insurance Program (CHIP) are combined into one program called MassHealth. MassHealth members may be able to get doctors visits, prescription drugs, hospital stays, and many other important services.
Office of the Attorney General, Health Care Division
Phone: 888-830-6277
The Health Care Division has been at the forefront of health care advocacy, enforcement, and consumer protection. The Division enforces health care laws to protect the rights of Massachusetts consumers and to halt unfair or deceptive practices that may harm consumers.
Health Care Provider or Health Care Quality Complaints
Division of Health Care Facility Licensure
Phone: 617-753-8000
File a complaint against a hospital or health care facility.
Division of Health Professionals Licensure
Phone: 617-973-0865
File a complaint with the Bureau of Health Professions Licensure.
Board of Registration in Medicine
Phone: 800-377-0550
The Board of Registration in Medicine is responsible for licensing, regulation, and discipline of Massachusetts physicians and acupuncturists.
Federal Health Insurance Resources
The Center for Consumer Information & Insurance Oversight
Regulations issued by the Departments of Health and Human Services (HHS), Labor, and the Treasury standardize both an internal process and an external process that patients can use to appeal decisions made by their health plan.
Employee Benefits Security Administration (EBSA), U.S. Department of Labor
Phone: 866-444-3272
EBSA's goal in providing direct assistance is to raise the knowledge level of plan participants and beneficiaries, plan sponsors, service providers and other interested parties and to ensure that they have access to available plan documents filed with the Department of Labor.
Medicare
Phone: 800-MEDICARE
The Centers for Medicare & Medicaid Services (CMS), a branch of the Department of Health and Human Services (HHS), is the federal agency that runs the Medicare Program. CMS also monitors Medicaid programs offered by each state.
U.S. Department of Health and Human Services
It is the mission of the U.S. Department of Health & Human Services (HHS) to enhance and protect the health and well-being of all Americans. We fulfill that mission by providing for effective health and human services and fostering advances in medicine, public health, and social services.